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Chillinā€™ in the Culture of Love customer service training Aug 12, 2022

What do you see in this picture? A teenager mindlessly surfing the web on a summer afternoon? Think again.

This is my oldest daughter, nearly 17 years old, doing the required online training for her new (and first) part-time job for a well-known coffee shop. I watch her in fascination, because:

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Erika Salina

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I am the Founder and CEO of WorkingSmarts, Inc. where I get to do what I love every day with bright, curious, driven clients.

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